Human resource management (HRM or HR)


Human resource management (HRM or HR) is essentially the management of human resources. It is a function in organizations designed to maximize employee performance in the service of an employer’s strategic objectives.

The overall purpose of human resources (HR) is to ensure that the organization is able to achieve success through people.HR professionals manage the human capital of an organization and focus on implementing policies and processes.

Human resource management (HRM) can be defined as “planning, implementing, and evaluating programs for the people in an organization, in a fashion consistent with the organization’s strategies and values.” 

HR departments are responsible for overseeing employee-benefits design, employee recruitment, training and development, performance appraisal, and reward management.

A call center

A call center is a centralized department to which phone calls from current and potential customers are directed. Call centers can handle inbound and/or outbound calls, and be located either within a company or outsourced to another company that specializes in handling calls.

It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputer/servers, and LANs

Quantum World Technologies Ltd. assure to you, every call you receive will be answered by a highly trained specialist

Through contact centers, valuable information about the company are routed to appropriate people, contacts to be tracked and data to be gathered

It is generally a part of a company’s customer relationship management infrastructure




Technology is the study and transformation of techniques, tools, and machines created by humans. Technology allows humans to study and evolve the physical elements that are present in their lives, basically, whenever we use our scientific knowledge to achieve some specific purpose, we’re using technology. 

Technology usually involves a specific piece of equipment, but that equipment can be incredibly simple or dazzlingly complex

The simplest form of technology is the development and use of basic tools. The subject of technology is treated in a number of articles.